ITC Paris

CRISIS MANAGEMENT TRAINING PROGRAM

Program Overview:

In an increasingly volatile and unpredictable world, every organization — whether public, private, or nonprofit — faces the possibility of a crisis. These crises can emerge from operational failures, data breaches, product defects, social media scandals, political instability, or natural disasters.
The Crisis Management Training Program is an intensive three-day course designed to equip participants with the knowledge, tools, and leadership mindset needed to anticipate, manage, and recover from crises eDectively.
Drawing from globally recognized works —
• Crisis Management: Planning for the Inevitable by Steven Fink,
• Crisis Leadership: Planning for the Unthinkable by Ian MitroD, and
• The Agony of Decision by Helio Fred Garcia —
this program combines strategic frameworks, case studies, and immersive simulations to ensure participants not only understand crisis theory but can apply it under pressure.
Participants will explore the full crisis life cycle — from early detection to long-term recovery — and will develop the leadership, communication, and ethical decisionmaking skills necessary to protect their organization’s reputation, stability, and people

Instructor Presentation

Dr. Muhannad AJJOUB

Trilingual (French, English, Arabic) legal consultant, teacher, and Instructor with extensive experience in public and private law, leadership, and management.
Currently an international Instructor in management and leadership and a teaching instructor at ISIT-Paris Panthéon-Assas University.
Director of international training at ITC Paris.
Research member of the Mediterranean Laboratory of Public Law at Toulouse I University and the Center for Administrative and Political Science Studies and Research at Paris Panthéon-Assas University.
Specialized in public contract law, intellectual property law, and Islamic law, with a notable academic and professional background, including a Ph.D. in public business law from Paris Panthéon-Assas University.
Proficient in delivering training and workshops in various fields, particularly in law, management, and leadership, for professionals from the Middle East area.

Instructor Presentation

Dr. Muhannad AJJOUB

Trilingual (French, English, Arabic) legal consultant, teacher, and Instructor with extensive experience in public and private law, leadership, and management.
Currently an international Instructor in management and leadership and a teaching instructor at ISIT-Paris Panthéon-Assas University.
Director of international training at ITC Paris.
Research member of the Mediterranean Laboratory of Public Law at Toulouse I University and the Center for Administrative and Political Science Studies and Research at Paris Panthéon-Assas University.
Specialized in public contract law, intellectual property law, and Islamic law, with a notable academic and professional background, including a Ph.D. in public business law from Paris Panthéon-Assas University.
Proficient in delivering training and workshops in various fields, particularly in law, management, and leadership, for professionals from the Middle East area.

Program Objectives

By the end of the three days, participants will be able to:

  • Understand the nature and dynamics of crises
  • Develop and implement crisis preparedness plans
  • Demonstrate leadership under pressure
  • Communicate eDectively during crises
  • Recover and learn from crises
  • Apply practical experience through simulations

Targeted Groups:

By the end of the three days, participants will be able to:

  • Executives, Directors, and Senior Managers responsible for strategic
    leadership and risk management.
  • Public Relations and Communication Officers handling media, stakeholder, or crisis communication.
  • Legal and Compliance Officers ensuring regulatory and ethical standards during crises.
  • Government Officials and Civil Servants managing public emergencies or policy crises.
  • Human Resources Managers dealing with employee safety, internal
    communication, and morale.
  • Security and Safety Coordinators responsible for operational continuity and emergency planning.
  • Project Managers and Team Leaders who need crisis-response and resilience skills for project continuity.
  • Educators, Researchers, and Consultants interested in risk management,
    ethics, and organizational learning.

Training Details

  • Course Start Date: Saturday, January 3, 2026
  • Time: From 10:00 a.m. to 2:00 p.m.
  • Duration: 12 hours over 3 days, at a rate of 4 hours per day
  • Discounted Course Fee: 1,200,000 Syrian Pounds
  • Training Venue: The training will take place in the Businessmen’s Hall at the Damascus Center.

Contact info

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